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ICICI customer service

Anita shares her sister’s bad experience with opening an ICICI bank account. Hopefully, her story should serve as a word of caution for anyone else attempting the same.

1) Why did they accept pounds to open her account when weeks later they realised that they can’t accept it? Why did it take more than 3 weeks to tell her that her account was rejected and why did they keep assuring her that the account would be activated?

2) Why on earth did they issue an ATM pin card and an account number for an account that they went and rejected?

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