Anyone familiar with the NRI story will agree to this. Indians are not very successful in creating innovative companies in India but the number of Indians who have done remarkable things in the US is pretty impressive. Was there something in the water of the US that makes them different from their country cousins?
In a remarkable post with detailed narratives, Atanu Dey enlightens us on what ails entrepreneurship, innovation, and ultimately customer service in Indian business. Lengthy post but definitely worth your time.
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